Overview
This Privacy Policy explains how Lettus AI collects, uses, and protects information when you visit our website, contact us, submit a referral, or participate in our enterprise data partnership program.
We treat privacy as a core requirement — especially when operational datasets may contain business-sensitive or personally identifiable information before transformation.
Information we collect
The information we collect depends on how you interact with Lettus AI:
- Contact details you provide — name, email, company, role, and messages submitted through forms or email
- Referral information submitted through our official intake process
- Partnership and onboarding records needed to evaluate fit, scope datasets, and administer engagements
- Technical data from website visits such as IP address, browser type, and usage logs for security and analytics
- Operational datasets shared under a signed partnership agreement, handled according to agreed transformation and retention terms
How we use information
We use collected information to operate the program, respond to inquiries, evaluate partnership fit, prepare de-identified datasets, administer compensation, and improve our services.
We do not sell personal information. Website contact data is used to communicate with you about Lettus AI services. Partnership data is processed only for the purposes defined in your agreement.
How partner data is processed
Operational data shared for partnerships passes through defined preparation pipelines. Personally identifiable information is removed or transformed where relevant before prepared data is used for evaluation or model improvement.
Each engagement documents permitted purposes, retention periods, review steps, and deletion requirements. For more detail, see our Data Security page.
Retention and deletion
Website contact records are retained as long as needed to respond to inquiries and maintain business records. Partnership datasets are retained only for the period specified in the engagement agreement.
Upon request or at the end of a partnership, data and derived artifacts are deleted according to the agreed retention and deletion schedule.
Security measures
We apply administrative, technical, and organizational safeguards including access controls, encryption in transit and at rest, isolated processing pipelines, and security training for personnel with data access.
No method of transmission or storage is completely secure. We work with partners to scope sensitivity appropriately and review representative samples before prepared data is used.
Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of personal information. Partnership participants can raise data handling questions through their designated contact channel.
You may opt out of non-essential marketing communications at any time by following unsubscribe instructions or contacting us directly.
International transfers
Lettus AI may process information in the United States and other countries where we or our service providers operate. When data is transferred across borders, we apply appropriate safeguards consistent with applicable law and partnership agreements.
Updates to this policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. We encourage you to review this policy when participating in the program or submitting information through our site.
Contact us
Privacy questions or requests can be submitted through the contact options on the Lettus AI website.